ISO Compliance Laboratory Training Courses

AWPT laboratory training courses help you set yourself apart as an industry leader. Create consistent processes and instill confidence in your product.

Our laboratory quality systems courses provide a comprehensive educational opportunity. We cover many topics within our curriculum, including international standards training, quality systems training, technical tools, and soft skills. Mastering these concepts is a great way to move ahead of your competition and learn industry best practices. Whether you prefer traditional classroom learning, customized contract training, or self-directed online e-learning, AWPT’s expert instructors and course designers are eager to share their knowledge of the industry’s most sought-after topics. You will have the opportunity to discuss and apply key topics through activities, assessments, and interactive tools, ensuring that you can not only retain but apply what you have learned.

Each course addresses a different QMS component to maintain high laboratory standards. Learn more about our laboratory quality systems courses below.

Note: Should any registrant find themselves unable to attend due to COVID-19-related restrictions, the registrant may transfer to a future class at no additional charge.

Training Courses Open for Registration

During this workshop, the participant will be introduced to several tools and techniques that can be applied in the testing laboratory environment to efficiently and effectively create measurement uncertainty budgets that comply with ISO/IEC 17025 requirements.
During this course, the participant will be introduced to several tools and techniques that can be applied in the calibration laboratory environment to efficiently and effectively create measurement uncertainty budgets that comply with ISO/IEC 17025 requirements.
This ISO/IEC 17025 auditor training course will introduce participants to ISO/IEC 19011, the guideline for auditing management systems as applied to ISO/IEC 17025:2017. The participant will learn about auditing principles and develop skills for performing higher-value internal audits.
This course provides participants with an in-depth resource to analyze a non-conformance, identify causes, and present solutions to minimize recurrence. Some of the analysis tools include 5-Whys, 8Ds, Fishbone, and Failure Modes.
This course is a suitable introduction for both calibration and testing laboratory participants, focusing on the concepts and mathematics of the measurement uncertainty evaluation process. The participant will gain an understanding of the statistical techniques required to estimate measurement uncertainty and will practice those skills to create basic uncertainty budgets.
This course introduces the participants to risk-based thinking from an international standards perspective. The participant will learn risk concepts from ISO 31000 and ISO 9000 and become familiar with industry tools used to assess and manage risk in the ISO conformity assessment arena.
This course provides the participant with a comprehensive look at ISO/IEC 17020 and its requirements for Inspection Bodies. Participants will gain critical insight into the application of the requirements of this international standard. Participants will also be introduced to the international Mutual Recognition Arrangement (MRA) requirements that affect accredited Inspection Bodies. FedRAMP and Cybersecurity Program participants are encouraged to attend this course.
Throughout this course participants from the cannabis industry, (e.g. growers, regulators, testing laboratories) will learn how and why the ISO/IEC 17025:2017 standard applies to them and how accreditation improves the visibility, creditability, and safety of the cannabis industry. This course is presented for the benefit of all industry stakeholders, however, its basis is for application in cannabis testing facilities.
The primary purpose of this course is to help leadership and laboratory technicians improve the confidence laboratory users by providing a structure that promotes consistency of service, valid results, and patient confidentiality. This course is designed to help the participant understand its roles and responsibilities in concert with the requirements of ISO 15189 to ensure the goals of patient welfare and laboratory satisfaction are achieved. Participants will be introduced to risk-based thinking concepts and principles from ISO 22367 for improving its processes; laboratory safety from ISO 15190, and sample management from ISO 20658. Instructors will lecture to establish fundamental concepts and requirements, lead exercises and discussions to illustrate and affirm concepts, and provide opportunities for learning best practices through peer-to-peer discussions.
This course provides the participant with a comprehensive look at the requirements of ISO 17034, as well as associated definitions from ISO Guide 30, requirements for statistical methods from ISO Guide 35, and requirements for accompanying descriptive information from ISO Guide 31.
This course focuses on the application of the 17025 requirements and the AOAC INTERNATIONAL Guidelines for Laboratories Performing Microbiological and Chemical Analyses of Food, Dietary Supplements Requirements, in an accredited food testing laboratory setting.
This course is a comprehensive review of the philosophies and requirements of ISO/IEC 17025:2017. The participant will gain an understanding of conformity assessment using the risks and opportunities-based approach.
This course provides the participant with a comprehensive look at proficiency testing (PT), including the design and operation of PT schemes, statistical methods, reporting, and interpretation. The participant will gain an understanding of the requirements of ISO/IEC 17043 and ISO 13528 and will be presented with tools for basic statistical design and data analysis.

In addition to those above, these courses are available for customized contract training.

This is an introductory course designed to provide participants with a foundation in the fundamental concepts of statistics. Statistical concepts and methods are presented in a way that emphasizes understanding the principles of data collection and analysis.
This course covers the influence of measurement throughout a product’s lifecycle, including design, manufacturing, testing, and certification, as well as where it fits within a management system (MS). Utilizing measurement data, the participant will be introduced to the technical and mathematical tools required to evaluate the probability of false accept and false reject decision risk for measurements used in conformity assessment decisions. The course will detail how this information can be used to balance the cost of managing the likelihood of occurrence against the cost of negative consequences resulting from an incorrect decision.
This course covers the design of experiments (DOE) and analysis of laboratory-generated data. Laboratory applications of DOE include measurement system analysis (MSA), designed studies used in method validation and improvement, verification of competency, and evaluations of components of measurement uncertainty. The participant will learn the basic tools and potential pitfalls of experimental design and analysis of variance (ANOVA) by studying laboratory examples.
Learn the basic concepts of management system documentation structure, content, and development. Participants will also practice developing processes, and standard operating procedures, and applying mechanisms needed to control review and update documents on an ongoing basis.
This course is designed for laboratory managers or trainers and provides guidance for designing and implementing training that is effective for adult learners. This course demonstrates the use of several training tools and techniques such as Blooms Taxonomy, Kirkpatrick, SAM, and ADDIE, etc., that a manager or trainer might apply to their audience.
This course provides the participant with essential tools to be efficient in laboratory operations, including making continual measurement process improvements in the calibration and testing environment. Industry-proven statistical tools such as Statistical Process Control (SPC), False Accept Risk, Hypothesis Testing, and others are covered.
This course reviews concepts of random processes, distributions, and statistical estimation. Participants will learn basic concepts of statistical testing, methods of testing means and variances, and review examples where this would be used in the laboratory. Participants will learn the basics of regression and apply them to calibration and testing results to demonstrate linearity. All topics are tied together by considering the estimation of limits of detection (LOD) and limits of quantitation (LOQ).
Control charting, a graphical presentation of measurement process behavior, is an exceptionally powerful statistical tool that is easy to learn. The benefits to control charting include confidence in the stability of the measurement process, rapid detection of large upsets, and insight into process behavior and improved estimation of measurement uncertainty. A well-designed control charting program is one of many tools that can be used to ensure the customer receives valid measurement results. Participants of this course will develop an understanding of basic control charting concepts, implement these concepts to build various control charts (I/MR, Xbar/R and Xbar/S), and evaluate measurement process stability.
Participants will learn the history of method validation and develop an understanding of the conceptual differences in topics such as quality control/quality assurance, and method validation/method verification. In-depth discussions will focus on the elements that appropriately validate an analytical method with respect to method type and provide participants with a template for the method validation process.
Participants will learn how to implement a robust control charting QA/QC program using risk-based thinking methods. This course presents different strategies for designing a control chart-based, QA/QC program to maintain method stability and cases for the selection of specific types of control charts to reduce the risk of not detecting a non-conformity in a test or measurement process. The course also includes methods to develop an out-of-control action plan (OCAP) to reduce risk of reporting bad data. In addition, the participant will learn to apply statistical methods for evaluating analytical measurement system performance in terms of precision and bias and explain tactics for periodic review of control chart parameters.
The course provides participants with tools to identify, rank, and respond to nonconformances efficiently and effectively in their organizations. This course supplements and is supplemented by the AWPT course “Managing Risk in Your Organization”.
This ISO/IEC 17025 auditor training course begins by introducing the participant to internal auditing philosophies and concepts of ISO 19011 and then focuses on the ISO/IEC 17025 standard requirements and concepts. It concludes by applying the auditing techniques of ISO 19011 to the requirements of ISO/IEC 17025. Participants will receive hands-on training as an internal auditor reviewing ISO/IEC 17025 conformant systems using scenarios common to testing and calibration laboratories.
This course provides the participant with a comprehensive look at the requirements of ISO/IEC 17065, regardless of the certification scheme being operated. Additionally, participants will have the opportunity to ask questions about the guidance offered by ISO/IEC 17065 to assist in the creation and maintenance of a certification scheme.
During this course, the participant will gain an understanding of the basic concepts of quality fundamentals terms and quality principles. The participant will also map a quality management system, practice the PDCA process, develop objectives, action plans, and compare job descriptions to personnel competencies, goals to key performance indicators and stakeholder relationship components with best practices.
During this ISO 15189 training course, the participant will gain an understanding of the ISO 15189 with CLIA Requirements and benefits through discussion, interactive exercises, and lecture. The participant will also be introduced to a new risk-based initiative recently introduced by CMS: the IQCP, or Individualized Quality Control Plan.
During this course, the participant will gain an understanding of ISO 20387 through discussion, evaluation, and practical application of the requirements for competent biobank operation and provision of quality biological material/associated data for research and development purposes.

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