Meet Our Team

Meet Our Team

Tim Osborne

Vice President - Training Services

Tim OsborneVice President - Training Services

Tim serves as the Vice President of Training Services at A2LA. Previously, as the Director of Quality for Trescal, Inc., he provided consulting services and led private and public training on management systems, quality control and metrology. Tim also has a background in health physics with a focus on radiation protection, environmental remediation and radiochemistry. Through NCSLI, he served as a technical expert to ISO Working Group (WG) 44 which was responsible for the crafting of ISO/IEC 17025:2017. In addition, he participated in and oversaw the development of the ANSI/NCSL Z540.3 Handbook and several NCSLI Recommended Practices and taught several tutorials. Tim has a bachelor’s degree in Nuclear Engineering with an emphasis in Materials Engineering and Chemistry.

Pam Wright

Instructional Design Manager

Pam WrightInstructional Design Manager

Pam Wright is the Instructional Design Manager with A2LA Workplace Training. Prior to this role she worked as the Quality Manager for the American Association for Laboratory Accreditation (A2LA). Her main responsibilities include working with subject matter experts in developing and implementing instructional design, training new instructors, managing IACET accreditation and serving as a staff trainer. She also speaks publicly at professional meetings and conferences.

Ms. Wright is a Lead Quality System Assessor for A2LA, and a peer evaluator for the Asia Pacific Accreditation Cooperation (APAC) and the Inter American Accreditation Cooperation (IAAC).

Ms. Wright has a B.S. degree in Biology from Towson University in Towson, Maryland.

Soraya McClung

Technical Training Specialist

Soraya McClungTechnical Training Specialist

Soraya is an active and respected consultant, working with criminal justice and forensic science officials around the world in the provision of training in laboratory quality management systems. Soraya started her career in forensics as a DNA analyst for the West Virginia State Police (WVSP). She spent eleven years in managerial positions with the WVSP, first as quality manager and then as laboratory director. Soraya has over 15 years of experience assessing laboratories to ISO/IEC 17025 Standard and FBI Quality Assurance Standard for Forensic DNA Laboratories. Soraya has worked extensively with the U.S. Department of Justice to improve forensic science and prepare laboratories for ISO/IEC 17025 accreditation in parts of the world having strategic importance to U.S. national security.

Soraya joined the A2LA Work Place Training Team in 2019. She is excited to add her knowledge and experience to this dynamic team.

Jenna Freeman

Training and Development Specialist

Jenna FreemanTraining and Development Specialist

Jenna Freeman is the Training and Development Specialist with A2LA Workplace Training. Her role is to work with subject matter experts to design and deliver quality training programs. In addition, she provides support to trainers and the Instructional Design Manager. Prior to her role at A2LA Workplace Training, she worked as an instructor and program manager in adult education programs.