Understanding ISO/IEC 17065:2012 for Product Certifiers (MS 160)

This course provides the participant with a comprehensive look at the requirements of ISO/IEC 17065, regardless of the certification scheme being operated. Additionall,y participants will have the opportunity to ask questions about the guidance offered by ISO/IEC 17065 to assist in the creation and maintenance of a certification scheme.

A legal, authorized copy of the ISO/IEC 17065:2012 standard will be provided to each participant.


Course Content

  • Course introduction.
  • The A2LA accreditation process.
  • Discussion of International Recognition Agreements related to Certification Bodies.
  • Certification process overview.
  • Requirements for operating a certification body (in-depth, clause-by-clause discussion of the ISO/IEC 17065 standard).
  • Guidelines for creating and maintaining a certification scheme.


There is no prerequisite for this course. However, some familiarity with ISO/IEC 17025, 17020, and/or 17021-1 may be helpful.

Target Attendees

Target learners include Certification Body Directors, Managers, Auditors, or Staff.

Learning Outcomes

After successful completion of the course, the participant will be able to: 

1. Identify the Documents and Records required;
2. Recognize and summarize the differences between the ILAC Mutual Recognition Arrangement (MRA) and IAF Multilateral Recognition Arrangement (MLA), and how these international agreements affect accredited product certifiers;
3. Discuss how certification schemes provide different frameworks for product certifier operations;
4. Model the steps in the certification process; and
5. Analyze a product certification scheme and determine the specific requirements placed on a product certification body.


CEUs Awarded

1.0 CEUs Awarded*

Presentation Style

Lecture, discussion, and group exercises.


ISO/IEC 17065:2012- Requirements for Bodies Certifying Products, Processes and Services.

ISO/IEC 17067:2013-Fundamentals of Product Certification and Guidelines for Product Certification Schemes.


*American Association for Laboratory Accreditation (A2LA) is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.



September 14, 2020 – September 15, 2020
A2LA WorkPlace Training
5202 Presidents Ct.
Frederick, MD 21703
8:00 AM – 5:00 PM

PLEASE NOTE: Registration for public training courses will close 7 days prior to the start date.
A2LA can offer on-site training at your facility. For additional information about this option, please submit a quote request here.