ISO/IEC 17025:2017 The New Standard for Laboratory Competence (MS 111)

This course is a comprehensive review of the philosophies and requirements of this international Standard.  The participant will gain an understanding of conformity assessment using the risks and opportunities-based approach.



Course Content

  1. Course Introduction
  2. Registration vs. Accreditation vs. Certification
  3. Mutual Recognition Arrangements
  4. Requirements from the ISO/IEC 17025:2017 Standard:
    1. New Definitions and Concepts
    2. Impartiality and Confidentiality
    3. Organizational and Management Structure
    4. Personnel and Measurement Resources (competence, facilities, and equipment)
    5. Laboratory Processes using the PDCA model (customer work requests through to final report/certificate delivery)
    6. Management System (document and record control, internal audits and management reviews, and handling and prevention of non-conforming work events)
  5. Advertising accreditation status and Reporting accredited results
  6. Traceability requirements for measurement equipment
  7. Participation in proficiency testing


None Required. Familiarity with ISO/IEC 17025:2005 might prove beneficial, but this course is designed to teach participants with no previous conformity assessment experience.

Target Attendees

Laboratory personnel responsible for the daily implementation of an ISO/IEC 17025 conformant management system.

Learning Outcomes

After successful completion of the course, the participant will be able to: 

1. Describe the process-based approach of the Standard;
2. Explain new concepts in 17025:2017 such as:

  •  Continual Improvement (using PDCA and KPIs);
  •  Verification and Validation;
  •  Decision Rules;
  • Principles of Impartiality; and
  •  Risk Based Thinking

3. Analyze scenarios to identify non-conformities, risks, and opportunities related to the new requirements in the standard;
4. Analyze sample calibration records to demonstrate metrological traceability; and
5. List the areas where Documents and Records are required under the new Standard.   

CEUs Awarded

1.4 CEUs Awarded*


Presentation Style

The course materials are presented using a combination of interactive discussions and lectures supplemented with individual and group exercises and role-playing scenarios. A Student Journal is provided to complete exercises, take notes, and document ideas the student can implement in its laboratory.


ISO/IEC 17025:2017 General Requirements for the Competence of Testing and Calibration Laboratories.


*American Association for Laboratory Accreditation (A2LA) is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.



December 9, 2019 – December 10, 2019
MicroTek - Houston
11490 Westheimer Road, Suite 600,
Houston, TX 77077
8:00 AM – 5:00 PM

Additional Location Info:

Hotel information:

December 16, 2019 – December 17, 2019
5202 Presidents Ct.
Frederick, MD 21703
8:00 AM – 5:00 PM

PLEASE NOTE: Registration for public training courses will close 7 days prior to the start date.
A2LA can offer on-site training at your facility. For additional information about this option, please submit a quote request here.